Our Why: To deliver an outstanding insurance experience for every client offering coverages that best protects their quality of life, business or organization should they ever have a claim. 

Our four core principles – independence, urgency, thoroughness, and advocacy.

Contact Viola Insurance Services, Inc., for a customized insurance review today!

Client Service Expectations

We understand that prompt and clear communication is key to client satisfaction. That is why Viola Insurance Services, Inc., operates with the following four core principles:

Independence

We are not beholden to any insurance company. Our counsel can be credible only when having access to multiple markets. No one carrier has the best product for each of our clients’ needs.

Learn More >

Urgency

Our goal is to respond to client’s requests on the day they are made. This includes nights and weekends as situations don’t always occur during regular business hours and we prioritize prompt responsiveness.

Learn More >

Thoroughness

We conduct a thorough review of our clients’ risk exposures and provide detailed analysis of recommendations. 

Learn More >

Advocacy

Our clients are our priority. We keep your best interests at the forefront of everything we do.

Learn More >

ABOUT


Steve Viola


Steven H. Viola, the founder and president of Viola Insurance Services, Inc., provides risk management guidance to individuals, families, small businesses, and non-profits. He is a graduate of NC State University with bachelor’s degree in Economics and Business Management and holds the designation of Chartered Property Casualty Underwriter (CPCU).